HostSutra
Privacy Policy
This policy explains how HostSutra handles information shared through the Early Access form, public website and operational platform. It describes current Early Access practices and should be reviewed by qualified privacy counsel before general availability.
Early Access version, updated 21 September 2026
Information you provide
Early Access enquiries may include your name, email address, phone number, property count and description of your operating needs. Workspace users may store account, property, team, guest booking, stay, payment, expense, reimbursement, document and activity information while using the platform.
Information collected automatically
Our hosting, security and application providers may process technical information such as IP address, browser type, device information, request time, requested URL and error or security logs. If you allow optional analytics, Google Analytics may process public-page visits, campaign attribution and the fact that an Early Access form was completed.
How information is collected
Information is collected when you submit a form, create or use a workspace, upload a file, contact the team, or use a public page after allowing analytics. HostSutra may also receive limited service and security information from its hosting, authentication, database and analytics providers.
How we use information
We use information to respond to enquiries, arrange onboarding, provide and secure the service, authenticate users, maintain operational records requested by a workspace, troubleshoot failures, prevent misuse, understand public-page performance and improve product workflows. We do not use workspace guest details for advertising.
Optional website analytics
With your permission, HostSutra may use Google Analytics to understand visits to public pages and whether an Early Access form was completed. Analytics is disabled until you choose to allow it. We do not send form names, email addresses, phone numbers or message text to analytics, and you can reopen Analytics preferences from the site footer.
Campaign information
If you arrive through a tagged campaign link, HostSutra may retain limited UTM campaign fields during the browser session so an enquiry can be attributed to the campaign. These fields do not contain the contact details entered into the form.
Service providers and sharing
We do not sell personal information. Information may be processed by providers used for website hosting and forms, cloud database and file storage, authentication, analytics, error diagnosis and communications. We may also disclose information when required by law, to protect users or the service, or as part of a business transaction subject to appropriate safeguards.
International processing
Some service providers may process information outside the country where it was collected. The legal mechanisms, provider locations and transfer safeguards require legal review and will be documented before general availability.
Retention
Early Access enquiries are retained while onboarding is active and for a reasonable follow-up period. Workspace data is retained while the workspace is active and for a limited period needed for recovery, security, legal or contractual obligations after closure. Exact category-specific periods require legal review and will be published before general availability.
Your choices and rights
You may ask to access, correct or delete an Early Access enquiry, stop onboarding communication, or withdraw analytics consent. Workspace data requests should be made by the workspace owner or an authorized administrator. Additional rights may apply based on your location, including restriction, portability, objection or complaint to a regulator; the applicable process and response periods require legal review.
Security
HostSutra uses access controls, authentication and encrypted connections, and limits workspace access according to configured roles. No online service can guarantee absolute security. Workspace owners remain responsible for choosing authorized users and handling guest information lawfully.
Children
HostSutra is a business operations product and is not directed to children. Workspace operators should not create accounts for children. Guest records should contain only the information reasonably needed to operate the stay and comply with applicable law.
Policy changes
We may update this policy when the product, providers or legal requirements change. The updated date will appear on this page, and material changes affecting workspace users will be communicated through an appropriate account or onboarding channel.
Contact and legal details
For privacy questions, use the contact channel provided during onboarding. A dedicated privacy email, legal entity name, registered address, governing jurisdiction and jurisdiction-specific notices still require confirmation and legal review before general availability.